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Schedule a visit from our
Teka repair engineer online

If you're experiencing any issues with your Teka kitchen appliances, don't worry – we're here to help. Our team of dedicated and Teka-authorised repair engineers are committed to providing you with rapid and reliable assistance. To schedule a repair visit at your home, please fill out the Servicing Request Form below.

Thank you for choosing Teka for your kitchen appliance needs. We understand that timely service is important and aim to respond to all requests within 1 day. You can rest assured that we'll get back to you as soon as possible to arrange a visit from our experienced team.

Servicing Request Form

Please enter your appliance's model number below. You can easily find your model number on your appliance's product label, instruction manual, or delivery order / sales order / invoice.

Alternatively, you can take a picture of the product label on your appliance and send it to us instead of entering it manually. 

Product Label Example

(Reference only)

Click here to upload

To help us serve you better, please send us a photo of your kitchen appliance(s).

Click here to upload

Thanks for submitting! We will get back to you shortly.


Get in touch with our
Teka service experts

Excellent customer service is one of the benefits of choosing Teka. Be it post-purchase issues or product feature inquiries, our after-sales service experts are always on standby, ready to help.


Service Hotline

Monday to Friday:

9am to 6pm (excluding public holidays)

10am to 2pm (excluding public holidays)


Register your
E-Warranty now!

All Teka kitchen appliances come with a free 2 year warranty as standard which covers parts and labour. To activate your warranty, please register and enjoy maximum reassurance from your new appliances. 

  • How do kitchen cooker hoods work?
    Kitchen hoods work by capturing the airborne contaminants produced during cooking. The hood's canopy or hood opening covers the cooking surface, creating a containment area. A fan or blower pulls the air and pollutants into the hood, and a filtration system helps trap grease, smoke, and other impurities. The filtered air is then either expelled outside through ductwork or recirculated back into the kitchen after passing through additional filters to remove odours and particles.
  • Do kitchen cooker hoods require professional installation?
    While some kitchen hoods come with instructions for DIY installation, it is generally recommended to have a professional install the hood. Professional installation ensures proper placement, venting, and electrical connections, maximizing the hood's efficiency and safety. It also helps avoid potential issues with building codes or regulations.
  • How often should I clean my kitchen cooker hood filters?
    The frequency of cleaning kitchen hood filters depends on several factors, including how frequently you cook and the types of foods you prepare. As a general guideline, metal grease filters should be cleaned or replaced every 3 to 6 months, while charcoal filters in ductless hoods need regular replacement to maintain efficient odour removal.
  • What are the factors to consider when choosing a kitchen cooker hood?
    When choosing a kitchen hood, several factors should be considered to ensure you select the right one for your needs. Here are some key factors to consider: Kitchen Layout and Size: Assess the layout and size of your kitchen to determine the appropriate hood type and size. Consider factors such as the placement of the stove or cooktop, available space, and any surrounding cabinetry or obstacles. The kitchen hood must be at least as wide as the cooktop and therefore, we have hoods from 40 cm to 120 cm wide. In addition, we must take into account that the hood must be at least 65 cm above the gas hobs and 60 cm above the electric hobs. In any case, we recommend checking the installation instructions of the hood, in case the distance should be greater. Range Hood Type: Choose a range hood type that suits your kitchen layout and design. Common options include wall-mounted hoods (suitable for range or cooktop against a wall), island hoods (for island or peninsula cooking surfaces), and downdraft hoods (installed behind the cooking surface). Extraction Power: Consider the required extraction power of the range hood based on your cooking habits. If you frequently cook dishes that generate a lot of smoke, steam, or strong odours, opt for a range hood with a higher extraction capacity. You may also calculate the extraction capacity your kitchen needs for efficient extraction: (kitchen m² x its height = m³) m³ x 12 = m³/h, the extraction capacity required for that space. Noise Level: Some kitchen hoods can be noisy, so consider noise levels if you have an open-concept kitchen or prefer quieter operation. Look for hoods with sound-absorbing materials and/or low-noise fan motors. Filter Type and Maintenance: Consider the type of filters the range hood uses and their maintenance requirements. Metal grease filters require periodic cleaning or replacement, while charcoal filters in ductless range hoods need regular replacement to maintain efficient odour removal. Aesthetics and Design: Choose a range hood that complements your kitchen's style and design. Consider factors such as the range hood's material, finish, and overall design aesthetic. Budget: Determine your budget range for a kitchen hood. Prices can vary significantly based on features, brand, and hood type. Set a budget and look for hoods that offer the best value for your requirements. By considering these factors, you can make an informed decision when choosing a kitchen hood that meets your specific needs, budget, and kitchen requirements.
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