Accessories

Q: What kinds of accessories does Teka offer?

Teka carries a small, curated range of kitchen enhancing extras, such as the SteamBox oven attachment, the CP-15 GS plate warmer and the RBF 36100 FOA filter kit. Each item is designed to work seamlessly with specific Teka appliances.

Q: How do I know which accessory fits my appliance?

Each Teka product page lists the available accessories under its “Accessories” section. If you are unsure or cannot find the information, please call or WhatsApp us at +65 6734 2415 for confirmation.

Q: Can I install accessories myself or is professional help needed?

Most accessories, for example the SteamBox, simply slot or hook into an existing oven cavity and require no extra plumbing or wiring. The RBF 36100 FOA filter kit should be fitted by a technician when you install your hood. If any accessory needs drilling or electrical work, we provide instructions and can recommend a licensed installer.

Question 1

How do I register my Teka appliance for warranty?

Answer

Visit our online portal at www.teka-sg.com/support/register, enter your purchase details (model, serial number, purchase date) and submit. You’ll receive confirmation and extended coverage options via email.

Question 2

How can I book a service or repair appointment?

Answer

Call our Singapore Service Hotline at +65 6734 2415 (Mon–Fri, 9 am–6 pm) or submit a service request form at www.teka-sg.com/support/service. We’ll contact you within 1 business day to arrange an appointment.

Question 3

Where do I find the installation guides and product specification sheets?

Answer

You can access the installation dimension guide and product sheet for your model on its individual product page.

Question 4

How do I order genuine Teka spare parts and accessories?

Answer

Submit a spare-parts request at www.teka-sg.com/support/parts, listing your model number and part description. Our team will confirm availability and provide a quotation within 48 hours.

Question 5

What are Teka Singapore’s support hours and contact methods?

Answer

Call/WhatsApp: +65 6734 2415 (Mon–Fri, 10 am–6 pm) Email: support@teka-sg.com (24/7)

Question 6

How do I troubleshoot common issues with my Teka appliance?

Answer

Call or WhatsApp our Singapore Service Hotline at +65 6734 2415 and our team will guide you step-by-step over the phone.

Question 7

Do I need ducting for my island hood?

Answer

Teka island hoods work in two modes: Ducted (vented) or Recirculating (charcoal filters). In HDB flats and most condos, recirculating mode is the easiest choice because building regulations and space limits often block external duct runs.

Question 8

How often should I clean or replace Teka hood filters?

Answer

Metal (mesh) filters: Remove and wash once a month in the dishwasher or soak in warm, soapy water. Charcoal filters: Swap out every 6 to 12 months, depending on how often you cook, to keep grease and odours at bay.

Question 9

What is the noise level (dB) of Teka hoods?

Answer

Teka hoods run between 52 dB (low speed) and 68 dB (high speed). That’s roughly the sound of a normal conversation at low speed, and background office noise at high speed.

Question 10

Can I install a Teka island hood myself, or should I hire a professional?

Answer

While Teka hoods are bolt-on ready, ducted installations require precise cutting and sealing of external vents. We recommend a licensed installer for ducted mode. For recirculating mode, many homeowners handle the filter setup themselves using our step-by-step guide.

Question 11

What warranty and service options come with Teka hoods?

Answer

Every Teka hood includes a standard 2-year warranty covering parts and labour.

Accessories

Accessories

RBF 36100 FOA

SteamBox Oven Accessory

CP-15 GS Plate Warmer

Experience Teka

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